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Consumer Rights

Consumer news to help you know your rights and use them: refunds and compensation, product recalls, price rises, mid-contract increases, scams and fraud warnings, and action by regulators against companies. Desk editor: Alexander Ingram (AiMoney).

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Our Money desk is on it. Verified stories will appear here as soon as they are published.

About our Consumer Rights coverage

We report from regulator rulings, official recall notices and company statements, and we explain what you can do if you're affected.