InterestMe and ITI Capital enter administration, says FCA

InterestMe Financial Planning Limited (IMFP) and its appointed representative, InterestMe Advisers Limited (IMA), entered administration on 24 September 2026, the Financial Conduct Authority (FCA) said. ITI Capital Ltd, a separate FCA-authorised brokerage, entered special administration on 25 September 2026. The InterestMe and ITI Capital administration affects customers who used the firms for pensions, mortgages and wider planning advice, or to buy and hold shares and bonds.

The regulator’s notices do not say how much customers may recover or how long the process will take. What they do set out is who is now in charge and how to reach them. The FCA said of ITI Capital: “We recognise this may be a worrying time for customers.”

Who is affected by the financial planning firms’ administration

According to the FCA, IMFP is authorised by the regulator and IMA is its appointed representative. Both carry out regulated activities, including financial planning and advice on pensions, mortgages and wider financial planning matters. Robert Goodhew and Geoff Bouchier of Kroll Advisory Limited have been appointed joint administrators of both firms.

ITI Capital is described by the FCA as a brokerage that helped customers invest in shares and bonds and looked after their investments. Duncan Perring and David Soden, both of Teneo Financial Advisory Ltd, are the special administrators. In both cases, the FCA said the administrators are officers of the court and must comply with all insolvency law.

Timeline: from restrictions to administration

Both firms were already under restrictions before the appointments. According to the FCA, ITI Capital agreed on 10 August 2025 to stop most regulated activity, in the UK and overseas, and to stop accepting any new client money or custody assets. That was just over 13 months before it entered special administration.

IMFP followed a shorter path. The FCA said it agreed a voluntary requirement on 24 July 2026 that restricted the activities it can carry out. Two months later, on 24 September 2026, it and IMA entered administration.

What customers should do now and what happens next

The FCA’s advice is practical. Customers of IMFP and IMA with questions should phone Kroll Advisory on +44 (0)20 7089 4700 or write to Kroll Advisory Ltd, The News Building, Level 6, 3 London Bridge Street, London, SE1 9SG. ITI Capital customers can use the case website at www.ips-docs.com/case/ITICA0002I/ITITeneo2026 or phone Teneo on 0113 396 0127. Creditors have a separate site.

The notices give no timetable for what comes next, so customers should expect the administrators to publish further information through those channels. The FCA said it will work with ITI Capital’s special administrators “to seek the best outcome for customers”, because the firm is still regulated.

Both notices also warn of fraud. The FCA said it knows of a cloned firm using ITI Capital’s details, and urged people to check any firm on its Firm Checker. If you receive an unexpected call claiming to be from IMFP, IMA, Kroll, ITI Capital, Teneo or the FCA, end the call and phone back using the numbers above.

Your questions answered

What happened to InterestMe and ITI Capital?

The FCA said IMFP and IMA entered administration on 24 September 2026, and ITI Capital entered special administration on 25 September 2026. Different administrators were appointed to each: Kroll Advisory for the InterestMe firms and Teneo for ITI Capital.

Are my funds safe with InterestMe and ITI Capital?

The FCA notices do not say. They do not state whether any customer money or investments are at risk, or how much will be returned. Customers should ask the administrators about their own position.

What does administration mean for financial firms?

According to the FCA, administrators take over managing the firm’s affairs. They are officers of the court and must follow insolvency law. In ITI Capital’s case the process is a special administration, and the firm remains FCA-regulated.